‘Get ‘er Done’ attendees like customer training idea

by nathan oster

Cold temperatures and snow likely contributed to the poor turnout for the Get ‘er Done open house Saturday at the Herb Asp Community Center.

Fewer than 10 people attended the meeting, which was intended to gauge support and identify volunteer leaders for projects identified in the community assessment, said Sue Taylor, director of Grow Big Horn County.

Taylor, Town Administrator Paul Thur and Mayor Bob Graham facilitated the open house.

“We started with 29 projects, we added five right on the spot, and in the end, nine of them have people willing to move them forward,” said Taylor.

The three most popular projects, Taylor said, were a customer service training session, a splash pad and mini-golf.

The customer service training is seen as a way of turning people on the frontlines — those who wait on people in restaurants, motels, gas stations and convenience stores — into raving fans of the community.

“They’re the first point of contact for a lot of visitors,” said Taylor. The training would educate them about what the area has to offer so that they can share that information with visitors. “We want them to be excited,” she said.

The splash pad is a project that is already underway, with funding being the biggest stumbling block at this time. The third project, mini-golf, is one that is just getting off the ground. Grow Big Horn County is taking the lead, with courses planned in Greybull, Burlington and Lovell and the GHS Future Business Leaders of America (FBLA) mulling management of the courses.

“The vision is to have these courses run by students in the summer,” she said. “They would have to figure out what the rules would be and how it would be maintained.”

Other projects that received strong support on Saturday included passenger train service, the need for additional beautification at the three primary town entrances, an arts walk and a youth activity board made up of youths for the purposes of planning and coordinating youth events.

Taylor said information about the projects which was presented at Saturday’s open house will be available at Town Hall through the end of December, for people wishing to either comment on the proposed projects or to volunteer for them. A followup meeting is planned for Jan. 17.